Privacy policy
Last updated : 21 OCT 2025
Vediha (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information while providing you.This Privacy Policy describes how we collect, use, and safeguard your information, especially in relation to packaging and courier shipping in India.
Vediha (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information while providing you.This Privacy Policy describes how we collect, use, and safeguard your information, especially in relation to packaging and courier shipping in India.
Information We Collect
• Personal Details: Name, delivery address, phone number, email, and necessary.
• Order Information: Details of jewellery products ordered, payment transactions, and
packaging preferences.
• Courier Data: Information shared with our courier partners including your delivery
address and contact details for smooth delivery.
• Website and Usage Data: IP address, browser type, and browsing patterns to improve
the shopping experience.
• Cookies: To enable personalized shopping, track orders, and analyze website usage.
How We Use Your Information
• To process, package, and ship your jewelry orders accurately and on time via trusted
courier partners like India post,Blue Dart, DTDC, and Delhivery etc.
• To communicate order confirmation, dispatch updates, tracking information, and
delivery status.
• To manage payments securely while complying with Indian transaction laws (GST)
• To provide customer service and respond to queries about your orders and deliveries.
• To send promotional offers and updates if you have opted in.
Information Sharing
• Your delivery information is shared solely with appointed courier services for order
fulfillment.
• Payment details are securely processed through trusted Indian payment
gateway(Razorpay).
• We do not sell or lease your personal information to any third parties.
• Disclosure may be made when legally required by Indian authorities.
Data Security
• All personal, payment, and shipping-related data is encrypted and stored securely.
• Access is strictly limited to authorized personnel and our courier partners bound by confidentiality requirements.
Your Rights
• You have the right to access, update, or correct your personal data.
• You may request deletion of your data unless retention is required by law or for order fulfillment.
• Marketing preferences can be changed or revoked anytime.
Children’s Privacy
• We do not knowingly collect personal data from minors.
Policy Updates
• Any changes will be posted on our website with the revised effective date.
• We recommend reviewing this policy periodically.
Contact Us
For questions about your privacy or order data, please contact us at contact@vediha.com. We are committed to keeping your jewellery shopping experience safe and delightful.